It can be really frustrating to have your computer misbehave, especially when you need to get something done quickly. Now, it could become even more frustrating if you do not know the next steps in helping the computer recover and will rather run to the repair store each time an issue arises.
You don’t want to run to a doctor each time your body gets hot.
In this guide, we’ll cover, what troubleshooting really is (just in case it’s your first time) and also reveal ways to troubleshoot a computer and get on with your work.
What is Troubleshooting?
Troubleshooting in a computer refers to steps that you take to get over a software or hardware error noticed on a device. In other words, tracking down the errors and fixing them yourself is what troubleshooting is
Errors could include, no sound coming from your speaker, struggling to close an application, screen going blank, device not coming on or shutting down, difficulty connecting to a private network or any other action of the computer that brings you discomfort while you use it.
Basic troubleshooting techniques are based on the trial and error model where general possible problems are given attention before more specific problems.
Ways To Troubleshoot Common Computer Problems Fast
1.When Power Button Will Not Start A Computer
- Check the power cord to ensure that it is firmly plugged into the power outlet and the back of the computer case.
- Check if the power outlet is working by plugging in another device into the outlet.
- For laptops, there is a chance that the battery is disconnected, damaged or not charged. Plug the AC adapter and wait for a minute before switching on the device.
2.When All Programs On The Computer Is Running Slowly
- You may have a malware that is running in the background and slowing down other useful apps. Run a virus scanner
- There could be insufficient space in your hard disk drive. Try delete files and programs you do not need, first from the folders and then the recycle bin.
3. A Single Program Runs Slowly
- Close the program and reopen after a moment.
- Update the program to a recent version and launch.
4. Printer Won’t Print
- Check the printer to confirm it is turned on and firmly plugged into your surge protector or power outlet.
- Make sure your printer’s ink cartridge still has ink and that paper is loaded into the paper tray.
- Check the printer USB cord to ensure it is plugged in
- If you’ve made recent updates to your operating system, then reset print settings.
5. A Program Is Frozen Or Not Responding
Okay. This can be quite frustrating but try the following troubleshooting steps.
- Follow the prompt which appears a moment after the application freezes. To ‘close application’ or ‘wait’
- Force quit the application by running the Task Manager. Press Ctrl+ALT+Delete (Windows) or Command+Option+Esc (MAC). Select the unresponsive application and click ‘End Task’.
- As a last resort, restart the computer. This closes all open applications and you can relaunch the program as soon as the restart is complete.
6. Mouse or Keyboard Has Stopped Working
- Make sure the mouse is firmly plugged into the computer system
- Plug into a different port on the system.
- For a wireless mouse, check whether the batteries are charged and the device turned on.
- The device may be in sleep mode. Clicking the mouse or any key on the keyboard will awaken the computer.
- Ensure the monitor is firmly plugged in and turned on
- Ensure the device is plugged in and turned on and check if the monitor cables are properly connected.
8. Computer Is Unresponsive or Frozen
- Restart Windows, Press CTRL+ALT+DEL to initiate the task manager. Click ‘More details’, Locate Processes and select the Windows Explorer. Click on Restart.
- On Mac, initiate the task manager by pressing Command+Option+Esc. Open the dialogue box labeled ‘’Force Quit Applications”. Locate and Select Finder and then Relaunch.
- If the above suggestions prove abortive, hold the computer power button for five to ten seconds to force the computer to go off.
- If the computer still won’t go off, remove the battery if it is a laptop. For desktop devices, unplug the power cable from the electrical outlet to force shutdown.
For a successful shot at troubleshooting a computer system, you will also need to write down each step you take towards resolving the issue. This is to avoid repeating that exact step and will also make it easy to seek assistance, as you can easily tell what you’ve tried.
In the end, if it is a simple fault, you will find your way around it. It is also pertinent to note critical cases which would need the attention of a computer professional so that you do not worsen the issue.
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